Thursday, 7 November 2013

Apple Releases Fix for 13-Inch Retina MacBook Pro Keyboard and Trackpad Issues

Apple today released a new EFI Update for the 13-inch Retina MacBook Pro, which is designed to fix issues that caused the built-in keyboard and trackpad to freeze up and stop functioning. Apple recommends that all late 2013 13-inch Retina MacBook Pro owners install the update.

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This update is recommended for MacBook Pro (Retina, 13-inch, late 2013) models.
This update addresses an issue where the built-in keyboard and Multi-Touch trackpad may become unresponsive.
Users first began noticing issues that caused the keyboard and the trackpad of the 13-inch Retina MacBook Pro to freeze up shortly after the computer was released on October 22.

Multiple threads on Apple's Support Forums highlighted the issues and prompted Apple to notify users last week that it was working on a fix. While it was unclear whether the keyboard and trackpad unresponsiveness was due to a hardware or a software issue, it appears to be software-based and repairable with the EFI update.

The EFI update should be available through the Software Update tool in the Mac App Store for all users with an affected MacBook. Apple has also released an EFI update for the late 2013 15-inch Retina MacBook Pro.

Target Offering $200 for Older iPads Until November 9th

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Earlier this week, we shared a trade-in promotion from Target, which generated tremendous interest. Target is offering $200 for any iPad, including the original 1st generation models. Outside of the promotion, Target normally offers only $65 for a 16 GB Wi-Fi original iPad, which makes the $200 gift card a great deal.
Target's trade-in promotion is still going on, ending on Saturday, November 9, leaving two days to complete potential trade-ins. We've received some mixed reports about the success of the trade-ins. Trade-ins can only be done in-store to receive the special offer, as original iPad trade-ins online are still listed with a $65 value.

While Target has altered the wording on its original offer to suggest consumers trading in iPads should use the funds to purchase an iPad Air or iPad mini, many customers are still receiving $200 gift cards with no strings attached. Target's new promotional wording is below:

"Between November 3rd thru 9th, visit your local Target Mobility store and trade in any iPad for at least $200 to use towards the purchase of a new iPad."
According to our forums and emails we've received, Target has had some difficulty processing all of the trade-ins, and some Target stores seem to be unfamiliar with the details of the promotion. While some customers have had no issues trading in their iPads, others have faced long lines due to each store only having a few employees in the Mobile department, or been turned away entirely.

For most, the process is quick and simple. A Target employee will type in the model number, check to make sure the buttons are functional and that the screen isn't cracked, then enter a license number before handing over the gift card.

While some Target locations have insisted that the $200 trade-in value must be used for an iPad purchase, forum members have been able to circumvent this by claiming to wait for a Retina iPad mini or by visiting another Target location that did not implement the same restrictions.

Apple Patent Application for Bluetooth LE-Mediated Hotspot Functionality Sparks iWatch Speculation

Apple has filed for a United States patent detailing a system for allowing a device to access and share a remote network with a second device using the low-power Bluetooth LE protocol, reports AppleInsider. The patent application was published today and credits Apple engineers Daniel Borges, Jason Giles, and Michael Larson as inventors.
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Notably, the application mentions a first device acting as a hotspot and having short-range connectability with a second device, with the second device having access to remote networks. This would be very similar to the rumored interaction between Apple's upcoming iWatch and a second iOS device such as the iPhone, with the iWatch serving as an accessory and giving users easy at-a-glance access to common functions without having to take out larger devices.

The described technology would seem particularly apt for providing intermittent Internet access for the iWatch, allowing it to take advantage of low-power Bluetooth to only intermittently connect to the Internet using an iPhone as a hotspot rather than having to host its own cellular or Wi-Fi connectivity.

The proximity profile defines a proximity notification alert that the supporting device sends to the device to advertise its shared access service to the network for devices within range. In one embodiment, upon receiving the proximity notification alert the device joins the supporting device’s shared access service and briefly connects to the network to receive push notifications or other messages, before disconnecting.
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The patent also details how a low-power connection protocol such as Bluetooth could prove to be advantageous as the first device remains in a low-power background mode while connecting to a network with the ability to receive push notifications:
In one embodiment, the short-range connectability to the supporting device is provided over a low-power enabled connection protocol such as Bluetooth. In a typical embodiment, the device is able to maintain itself in a low-power background mode while joining the supporting device's shared access service and briefly connecting to the network. In this manner the device may perform such activities as establishing intermittent network presence for receiving push notifications and other messages or updates, or for engaging in other network-related activities while advantageously remaining in low power mode.
Apple has long been rumored to be working on the iWatch, which is expected to provide common functions along with additional biometric integration in addition to serving as an accessory to iOS devices. Apple CEO Tim Cook stated during the company's fourth quarter earnings call last month that Apple still plans to introduce new product categories in 2014, which is a likely timeframe for the release of the iWatch as previously indicated by multiple sources. A report last week also indicated that Apple was close to striking a deal with LG Display to provide OLED displays for the device.

Apple to Begin Offering In-Store iPhone 5s and iPhone 5c Display Replacements

Apple is planning to begin offering in-store display replacements and other repairs for both iPhone 5s and iPhone 5c, reports 9to5Mac, continuing Apple's effort to lower repair costs.
These sources say that Apple Stores will be able to replace several aspects of the iPhone 5s and iPhone 5c on-site, meaning that Apple no-longer needs to fully replace iPhone 5s and iPhone 5c units with damage or other problems.
The display replacements will cost $149 for each device for users not subscribed to AppleCare+, and $79 for users subscribed to the warranty service. In addition, Apple will also have the ability to replace volume buttons, sleep/wake buttons, vibrating motors, the rear camera and speakers systems on both phones.

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Apple Stores will also be able to replace the home button on the iPhone 5c, but will likely not be able to replace the Touch ID sensor on the iPhone 5s, likely due to constrained supply.

Part replacements due to defects will be free if the device is under AppleCare warranty. However, devices not under an AppleCare warranty plan there will have repair fees specific to each part, such as a $29 surcharge for a Home button replacement on the iPhone 5c.

In June, Apple began offering in-store display replacements for the iPhone 5 for $149 for both AppleCare+ and non-AppleCare+ subscribers.

iOS 7.0.4 Activity Ramping Up at Apple Ahead of Next Minor Software Update

Apple unsurprisingly appears to be ramping up activity on iOS 7.0.4 as the next version of iOS to see a release to the public, with MacRumors seeing increasing numbers of devices running iOS 7.0.4 from Apple's networks showing up in web logs.
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Visitors to MacRumors.com via Apple's networks from devices running iOS 7.0.4

The first signs of iOS 7.0.4 appeared on October 22, the same day iOS 7.0.3 was released to the public. Activity has been ramping up over the past two weeks, but there is no word yet on when the update might be released to the public. Apple has also not seeded registered developers with any builds of iOS 7.0.4, but the company does not always do so for its minor iOS updates.

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Visitors to MacRumors.com via Apple's networks from devices running iOS 7.1

As we previously noted, iOS 7.1 devices from Apple's network began showing up in our logs in late August, and while visits from those devices increased during October, they have declined somewhat during the first week of November. iOS 7.1 would be expected to bring a more substantial number of updates, but it appears that a public launch may yet be some time off with Apple working on a smaller iOS 7.0.4 release.

iOS 8 continues to show very low levels of activity in our logs, with the next major version of Apple's iOS software undoubtedly still in the very early stages of development and a public release roughly a year in the future.

Apple Announces Upcoming Features for iWork Mac Apps Following Criticism

Following the release of updated iWork apps for the Mac and iOS, many power users were upset with the loss of several important features within Pages, Numbers, and Keynote.
Multiple threads on Apple's Support forums lambasted the changes, and one blogger called the removal of features within Pages an "unmitigated disaster." Apple has now responded to user outrage with a new support page detailing upcoming updates that it plans to add to all three apps within the next six months, which will see the return of many lost features.

The new iWork applications—Pages, Numbers, and Keynote—were released for Mac on October 22nd. These applications were rewritten from the ground up to be fully 64-bit and to support a unified file format between OS X and iOS 7 versions, as well as iWork for iCloud beta.
These apps feature an all-new design with an intelligent format panel and many new features such as easy ways to share documents, Apple-designed styles for objects, interactive charts, new templates, and new animations in Keynote.

In rewriting these applications, some features from iWork '09 were not available for the initial release. We plan to reintroduce some of these features in the next few releases and will continue to add brand new features on an ongoing basis.
Pages updates will include a customizable toolbar, a vertical ruler, and improved alignment guides, object placement, and word counts. Importing cells with images will also be possible, pages and sections will be manageable from the thumbnail view, and keyboard shortcuts for styles will also return.

Numbers will also gain a customizable toolbar, improvements to zoom and window placement, auto-complete text in cells, page headers and footers, and improvements to AppleScript support, which was a major complaint.

Along with a customizable toolbar, Keynote will see the return of old transitions and builds, improvements to presenter display, and improvements to AppleScript support.

As Apple works to return features to its suite of iWork apps, the company recommends that users who want to use these missing features can access previous versions of iWork applications, which are found in Applications > iWork '09. Apple also details how to revert documents to old formats to retain compatibility with its older apps.

On October 22, Apple began offering free copies of the updated iWork apps to all users who owned a previous version. The company is also supplying free copies of the apps, which are normally priced at $19.99, to any customer who purchases a new Mac.

Apple's iPad Air Adopts IGZO Technology for Thinner, Lower-Power Displays

Apple's new iPad Air marks a significant technological step forward for the company, improving performance while reducing the device's volume and weight by over 25%. Much of the size and weight savings have been enabled by improved power efficiency, allowing Apple to reduce the device's battery thickness and capacity by roughly the same 25%.
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Component thickness reduction in iPad Air

As noted in IHS iSuppli's component cost analysis released earlier today, the iPad Air now uses just 36 LEDs to light its display, down from as many as 84 in previous generations. Apple has also reduced the thickness of the display assembly, and so it appears that the display is indeed one of the areas where Apple has been able to make the most improvement on size and weight, both in the components themselves and in the battery capacity needed to drive them.

In a new analysis comparing the iPad Air's display to that of the Kindle Fire HDX 8.9 and the Google Nexus 10, Ray Soneira of DisplayMate Technologies confirms that Apple has indeed changed display technologies in the iPad Air, moving to indium gallium zinc oxide (IGZO) semiconductor materials from the amorphous silicon (a-Si) compounds used in previous iPads. While rumors of Apple moving to IGZO for the iPad and other products have circulated for several years, Sharp has experienced difficulties ramping up production and it has taken until now for Apple to bring the technology to its products.

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Among the evidence cited by Soneira for his claim that the iPad Air has moved to IGZO technology are power measurements showing that the iPad Air's display offers a 57% improvement in power efficiency compared to previous iPads, a jump that simply would not be possible with a-Si technology. IGZO offers significantly better electron mobility than a-Si, allowing for much lower power requirements. The shift in technology has also enabled other improvements in the display of the iPad Air compared to its predecessor, and Soneira notes that Apple continues to offer an excellent display on its tablet lineup.
Compared to the 4th generation, the screen Reflectance decreased by 23 percent, the Peak Brightness increased by 7 percent, and the Contrast Rating for High Ambient Light increased by 32 percent – all good. Absolute Color Accuracy and Image Contrast fidelity are very good (but somewhat below the Kindle Fire) and are discussed in detail below. The emphasis for the iPad Air is in reduced size, thickness, and weight. The most important under the hood display improvement is the switch from a-Si amorphous Silicon LCDs up to a much higher performance IGZO LCD backplane, which was discussed in our iPad 3 Display Shoot-Out article last year. The switch to IGZO produces an impressive 57 percent improvement in display power efficiency from previous Retina Display iPads – so the iPad Air doesn’t get uncomfortably warm like the earlier iPads.
MacRumors spoke with Soneira about the state of the display industry and Apple's potential plans for the future, and Soneira noted that he expects the Retina iPad mini launching later this month to also adopt IGZO technology. If anything, a move to IGZO is more important on the iPad mini than on the iPad Air due to higher pixel density on the smaller device, with a-Si being infeasible for a Retina display at that size.

While the iPad Air's display is excellent, Soneira notes Apple is no longer at the top of the heap, with Amazon's Kindle Fire HDX 8.9 display actually performing better than the iPad Air's display. This is made possible by Amazon's use of low temperature polysilicon (LTPS) technology, which offers even better performance and lower power requirements than IGZO.

LTPS is commonly used on displays for smaller devices such as the iPhone, but Amazon has pushed the technology to the edge by bringing it to tablet-sized displays despite high costs and complicated production. Apple is unlikely to follow Amazon's lead in the near future, in large part due to scalability issues that simply won't support the tens of millions of tablets Apple is producing each year.

IGZO also offers a more natural transition for display manufacturers, as they can in many cases simply upgrade their existing equipment from current a-Si production, while moving to LTPS would require a complete change in production. IGZO is also just the first of a number of metal oxide semiconductors that show promise for improved display performance, pointing to solid opportunities for the technology to continue to evolve.

Overall, Soneira notes that the iPad Air display has seen a very solid incremental upgrade, although he does have a few quibbles such as the continued presence of an air gap between the display and the cover glass when Apple has been moving toward laminating the two components together in other products. And with Amazon able to pursue LTPS technology for the Kindle Fire HDX due to its smaller size and lower unit volumes, Apple is finding itself facing stiffer competition in displays where it has long been the industry leader.